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Normal and unusual sounds from AGO

AGO Film Processor · Troubleshooting common problems

Hearing an unexpected sound from your AGO? Some sounds are completely normal, while others may need attention. Here is how to tell the difference.

Normal Sounds

The AGO Film Processor has a built-in tilt sensor that can produce a faint rattle, similar to a small metallic ball moving inside. This is completely normal and nothing to worry about.

When to Contact Support

If you hear a louder or heavier noise, as if a larger part is loose inside the machine, this may require inspection.

In this case, contact support@vintagevisual.eu for a warranty check-up and further instructions.

Still stuck?

Write to us with your serial number and what happened.

Write to us
AGO Film Processor

Troubleshooting common problems

Attaching AGO to the tank, avoiding leaks

Read

Connecting AGO to Wi-Fi

Read

Checking AGO's temperature readings

Read

Battery indicator, charging and start-up

Read

Using older Paterson tanks with AGO

Read

Even development in the 8-reel tank

Read

All wiki articles

Your legal guarantee rights

europa.eu/youreurope/guarantees
EU legal guarantee notice

Legal guarantee. Minimum two-year legal guarantee protection for goods sold in the European Union.

Consumers can claim their rights under the legal guarantee of conformity, for example if goods: do not match the description; do not function as intended.

Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer: free repair or free replacement; in some cases, a price reduction or full reimbursement.

Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year. For more information on your rights in a specific country, scan the QR code below or ask the seller. europa.eu/youreurope/guarantees

What to do if you receive non-conforming goods: 1. Contact the seller as soon as possible to report the issue; 2. Provide proof of purchase, such as a receipt, invoice, or bank statement.

Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see this GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.